Passkeys
A passkey lets you sign in to Moinho ID without waiting for a magic-link email. It uses your device’s built-in security — Touch ID, Face ID, Windows Hello, or a hardware security key.
Why use a passkey?
- Faster — one tap or biometric check instead of opening email
- Secure — tied to your device; phishing-resistant
- Same account — your passkey signs you into Moinho ID, which the customer portal uses
How to add a passkey
Passkeys are managed through Profile → Moinho ID security in the customer portal.
- Sign in to the customer portal (or any Moinho service using Moinho ID).
- Open Moinho ID security, then choose Add a passkey.
- Follow your browser or device prompts to create the passkey.
- Next time you sign in, Moinho ID will offer passkey authentication. If you use a passkey, the magic-link email is skipped.
Device-specific
You can add passkeys on multiple devices (phone, laptop). Each device registers its own passkey.
Signing in with a passkey
- Go to /customer/login → Sign in with Moinho ID.
- If a passkey is available, choose Sign in with a passkey or approve the browser’s passkey prompt.
- Complete the biometric or PIN check on your device.
Lost device?
If you lose a device that had your passkey, you can still sign in with your password or a magic link to your email. Contact us if you need help securing your account.