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Overview & navigation ​

The customer portal is at /customer after you sign in. Use the tabs in the header to move between sections.

TabWhat it is for
ProfileYour details, photo, billing info, birthday, dietary requirements, today’s desk, and link to subscriptions
Day passesView available passes, book a desk for a date, cancel future bookings, see past visits
My InvoicesDownload PDF invoices and request email copies
ShopBuy day passes, subscriptions, and redeem complimentary items
CommunityMember chat, polls, and a shared Spotify playlist. See Community.
FeedbackSend feedback via the widget in the bottom-right corner of the portal

A Help link in the header opens this documentation site.

Profile and subscriptions ​

The Profile tab opens your account page. From here you can:

  • Update name, phone, address, Portuguese NIF (tax number) for invoices, and optional birthday (month and day only)
  • Upload a profile photo (also used in community chat when linked)
  • See your subscription desk or today's day pass booking under Current desk.
  • Open Subscriptions to view or cancel a monthly desk plan

The Subscriptions page is not in the main nav; reach it from the Profile card.

Notifications ​

If you order food or drinks from the shop, you can enable coffee notifications in the header. Your browser will alert you when your order is being prepared.

Switching to admin ​

If you are also an Moinho Novo administrator, a Switch to admin panel button appears at the bottom-right. Regular customers will not see this.

Sign out ​

Use Sign out in the header when you are done, especially on shared computers.

Next steps ​

Questions? Contact us at hello@moinho-novo.com